Know What Your Account Records Include
Our Privacy Policy covers details you enter during account creation, including your name, phone number, login details and phone verification status. We also record operational events needed to process DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, such as a reference number, selected rail,
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amount status and time. Device type, browser settings, IP address and pages opened may be logged to protect account access and resolve errors. We use these records to provide the requested account service, check wallet status, answer support requests and meet obligations where local law permits.
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We do not treat a payment reference as permission to use unrelated personal details. Access depends on local law, and we may ask for account details before discussing a wallet record with you.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.